Privacy Policy

This Privacy Policy describes the policies and procedures of Ziekha Enterprise, doing business as "FlexQR" ("we," "our," or "us"), on the collection, use, and disclosure of your information when you use the FlexQR QR code generator service ("Service"). It also informs you about your privacy rights and how the law protects you.

Important Note on QR Code Data: We process the URLs and text you encode solely to generate the QR code graphic. We do not permanently store, log, or mine this encoded content for profiling, advertising, or any other purpose.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service.
• Company (referred to as "the Company", "We", "Us" or "Our") refers to Ziekha Enterprise, doing business as "FlexQR", No. 26, Jalan Cahaya 7, Taman Cahaya, 68000 Ampang, Selangor, Malaysia. For GDPR, we are the Data Controller.
• Cookies are small files placed on your device by a website, containing details of your browsing history.
• Data Controller (GDPR) is the entity that determines the purposes and means of processing Personal Data.
• Personal Data is any information that relates to an identified or identifiable individual. Under GDPR, this includes names, IDs, location data, and online identifiers. Under CCPA, it is information that identifies, relates to, describes, or can be linked to a particular consumer.
• Service refers to the FlexQR website and QR code generation tools accessible via https://flexqr.link.
• Service Provider means any natural or legal person who processes data on behalf of the Company (e.g., hosting, analytics). Under GDPR, they are Data Processors.
• Usage Data is data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
• You means the individual accessing or using the Service, or the company/legal entity on whose behalf such individual is accessing.

2. Information We Collect

2.1. Information You Provide to Us

• Account Data: When you register, we collect your email address and any other information you choose to provide (e.g., name).
• QR Code Content Data: When you generate a QR code, you provide the URL, text, or other data to be encoded. We process this data in real-time to create the QR code image but do not permanently store or log it for any other purpose.
• Communication Data: If you contact us, we collect the contents of your message and our correspondence.

2.2. Information Collected Automatically

• Usage Data: Includes your device's IP address, browser type/version, pages visited, time/date of visit, time spent on pages, and other diagnostic data.
• Scan Analytics Data (For Dynamic QR Codes): If you use our dynamic QR codes with analytics features, we collect metadata about scans, such as timestamp, approximate geographic location (derived from IP address), and device type. This data is aggregated and cannot be used to identify individuals.
• Cookies and Tracking Data: We use Cookies and similar tracking technologies to track activity on our Service. Please see our separate Cookie Policy for detailed information.

3. How We Use Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: To generate your QR codes and ensure core functionality.
• To manage your Account: To manage your registration as a user.
• For the performance of a contract: To develop, comply with, and undertake purchase contracts for any paid services.
• To contact you: To send you updates, security alerts, and support messages via email or SMS.
• To provide analytics (for dynamic QR codes): To provide you with scan statistics and reports for your QR codes.
• For business transfers: To evaluate or conduct mergers, acquisitions, or asset sales.
• For other purposes: For data analysis, identifying usage trends, and improving our Service, marketing, and user experience.

4. Sharing Your Personal Information

We may share your information in the following situations:

• With Service Providers: We share data with trusted third parties to facilitate our Service, such as:
  • Cloud Hosting and Infrastructure providers (e.g., Vercel, AWS).
  • Analytics providers (e.g., Google Analytics, Plausible Analytics).
  • Customer support and communication platforms.
• For business transfers: In connection with any merger, sale of company assets, financing, or acquisition.
• With your consent: We may disclose your information for any other purpose with your explicit permission.
• For legal reasons: To comply with applicable law, regulations, legal processes, or enforceable governmental requests.

5. Data Retention and Security

5.1. Retention of Your Data

We retain your Personal Data only for as long as necessary for the purposes set out in this policy.

• Account Data: Retained until you delete your account or request its deletion.
• QR Code Content Data: Not permanently stored; processed transiently to generate the QR code.
• Usage and Analytics Data: Retained for internal analysis for a shorter period (e.g., 12-24 months), unless required longer for security or legal purposes.

5.2. Security of Your Data

We use commercially acceptable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location (e.g., if you are in the European Economic Area or California), you have certain rights regarding your Personal Data.

• The right to access – You can request copies of your Personal Data.
• The right to rectification – You can request that we correct any information you believe is inaccurate.
• The right to erasure – You can request that we delete your Personal Data, under certain conditions.
• The right to object to processing – You can object to our processing of your Personal Data.
• The right to data portability – You can request that we transfer your data to another organization, or directly to you.

If you wish to exercise any of these rights, please contact us using the details in the "Contact Us" section below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us:

This Privacy Policy was last updated on 2026-01-05.